Scope
This policy describes information handled through the Avenue at Warrensville website at www.theavenuecarecenter.com. It is a Website Privacy Policy, not a HIPAA Notice of Privacy Practices.
Schedule a Tour form
The form collects your name, phone number, email address, relationship to the prospective resident, type of care being considered, preferred tour date and preferred time. A message is optional. It also records your agreement to be contacted and basic anti-spam submission metadata, including a completion timestamp.
How information is used
Information is used to respond to tour requests, route them to facility admissions and appropriate PQC support personnel, and operate, secure and troubleshoot the website.
Careers and Apploi
The website displays jobs supplied through Apploi. Selecting Apply takes you to Apploi. Application information is handled by Apploi and/or the hiring entity under their applicable privacy practices. Job-search criteria are used to show relevant openings.
Technical information
Website and server infrastructure receives ordinary technical information, such as IP addresses, browser and device information, page requests, timestamps, and error or security logs.
Health information
General website forms are not intended for medical records. Do not submit Social Security numbers, detailed insurance information or detailed medical information. Contact the facility for approved secure clinical communication.
Protected health information maintained by the facility is subject to its Notice of Privacy Practices and applicable law. This website policy does not replace that notice or limit applicable health-information protections.
Security
Reasonable administrative, technical and organizational measures are used to protect website information. No transmission or storage system can be guaranteed perfectly secure.
Retention
Information is retained only as reasonably necessary to handle requests, operate and secure the website, and meet legal and operational requirements.
External services
Apploi, maps, Facebook and other linked third-party services have their own privacy practices. Review their policies when using those services.
Questions and changes
Contact us with questions about website privacy. Updates will be posted here with a revised effective date.